Terms & Conditions

Welcome to Luna Threads. Throughout this website, the terms “we”, “us”, and “our” refer to Luna Threads. By accessing or using our website www.lunathreads.in, including browsing, registering, purchasing, or interacting with any content or service, you agree to abide by these Terms of Service (“Terms”).

These Terms apply to all site users, including customers, browsers, vendors, and content contributors. Please read them carefully before using our website. If you do not agree with any part of these Terms, you may not use our site or services.

We reserve the right to update, change, or replace any part of these Terms by posting revisions to our website. Your continued use after any such changes constitutes acceptance of the new Terms.

1. Online Store Terms

By agreeing to these Terms, you confirm you are of legal age in your jurisdiction, or you have given consent for any minors using this site under your supervision.

You agree to use our website and products only for lawful purposes. Misuse, including violating applicable laws or transmitting malicious code, is strictly prohibited and may result in termination of your access.

2. Orders and Payment

All orders on our site are processed only after successful payment via our secure payment gateways. You agree to provide accurate, current, and complete payment and account details to enable us to process and fulfill your order.

We reserve the right to refuse, cancel, or limit any order at our discretion. We may contact you via email or phone for verification if needed. Orders may be restricted or cancelled if they appear to be fraudulent, unauthorized, or violate these Terms.

3. Pricing and Availability

Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue products at any time.

All product availability is subject to stock and may change without notice. We will attempt to notify customers if items ordered are unavailable, but we are not liable for any unavailability or delay.

4. Product Content and Intellectual Property

All product content, images, descriptions, logos, and branding on this website are the exclusive property of Luna Threads.

Any copying, reproduction, modification, or misuse of our content without express written permission is strictly prohibited and may lead to legal action.

5. Account Creation and Management

Creating an account on our website enables features such as order tracking, faster checkout, and secure management of your information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use.

6. User Conduct

You agree not to use our website or services for any illegal or unauthorized purpose. This includes, but is not limited to:

Violating local, national, or international laws
Infringing on intellectual property rights
Uploading harmful or malicious code
Harassing or abusing others
Misrepresenting yourself or providing false information

We reserve the right to terminate your access to our site or services for any breach of these Terms.

7. Returns and Refund Policy

By placing an order with Luna Threads, you agree to respect and follow our Return Policy as outlined on our website.

We may accept returns or exchanges under specific conditions (such as incorrect or defective items) within the timeframes specified. Return shipping charges may apply depending on the reason.

8. Shipping Policy

Orders are processed only after successful payment and shipped via trusted courier services. Shipping costs and timelines are clearly communicated during checkout. Delivery estimates may vary based on location and courier performance.

Luna Threads is not liable for shipping delays or issues outside our control, including courier delays or unforeseen disruptions.

9. Third-Party Services and Links

Our website may include links to third-party websites or services that are not controlled by Luna Threads. We do not endorse or take responsibility for the content, policies, or practices of these sites.

Use of any third-party service or website linked from ours is entirely at your own risk. We encourage users to read and understand the policies of any third-party sites they visit.

10. Disclaimer of Warranties; Limitation of Liability

Our website and all products and services are provided “as is” and “as available” without any warranties, express or implied.

We do not guarantee that use of our website will be uninterrupted, timely, secure, or error-free. We do not warrant that any errors will be corrected or that results will meet your expectations.

To the fullest extent permitted by law, Luna Threads, its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or products.

11. Indemnification

You agree to indemnify and hold harmless Luna Threads and its affiliates, partners, employees, and agents from any claim or demand, including legal fees, arising from your breach of these Terms or violation of any rights of a third party.

12. Changes to These Terms

Luna Threads reserves the right to update or modify these Terms of Service at any time without prior notice. It is your responsibility to review this page periodically for changes. Continued use of our website following changes constitutes acceptance of those changes.

13. Governing Law

These Terms of Service, and any separate agreements under which we provide services to you, shall be governed by and construed in accordance with the laws of India.

14. Contact Information

If you have any questions, concerns, or feedback about these Terms of Service, please contact us:

📧 Email: lunathreads25@gmail.com
🌐 Website: www.lunathreads.in